CCRx Update Archives
March 03, 2006
| In this update: |
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| Community Care RxSM News |
| Improving Safe Prescribing Through Formulary Management The elderly population is at increased risk for potentially inappropriate medication use due to age-related changes to their metabolism, the presence of multiple co-morbid disease states, and extensive prescription and over-the-counter (OTC) drug use. Drug-related adverse events result in approximately 30 percent of hospital admissions. Medication-related problems have been estimated to cost $76.6 billion dollars within the ambulatory care population. Community Care Rx (CCRx) is committed to cost-effective and safe medication use with a special emphasis on our elderly patient population. The widely accepted Beers Criteria, recently updated in 2003, identifies 48 medications or individual classes of medications to avoid in patients over age 65 due to potential concerns of adverse events and 20 diseases/conditions and medications to be avoided in older adults. Support for these recommendations is incorporated in the CCRx formulary, including use of quantity limits, prior authorization, and quality assurance programs. These approaches in conjunction with pharmacist counseling and therapeutic interventions help ensure appropriate medication use for CCRx members. Following is a discussion of four medications/classes included in the Beers Criteria. Additional medications will be featured in future newsletters. Antiplatelet Agents
NSAIDs
Narcotics
Muscle Relaxants
* Brand name provided for reference only. Generic equivalent products available on formulary. |
| CCRx Quantity Limit Edits to Be Restored March 1 The Pharmacy and Therapeutics Committee has established quantity limitations on certain medications to ensure patient safety and appropriate dosing. Quantity limits are generally based on manufacturer’s recommended dosing guidelines. To minimize disruption during the transition period, CCRx relaxed enforcement of quantity limits. Beginning March 1, quantity limit edits will be restored for the following medications. Quantity Limits (Per 30 Days) Pharmacists should work with physicians to change prescription quantities if needed. The dynamic PA, which overrides ‘PRODUCT NOT COVERED’ rejects, can still be used until further notice for initial non-formulary prescriptions for patients who need a transition supply. Physicians should request an exception if it is medically necessary to exceed these limits. The request form and a complete list of CCRx quantity limits are available for download at CCRx.net. |
| Extended Call Center Hours Effective immediately, the CCRx Pharmacy Tech Center (PTC) will be open 24 hours a day/7 days a week. A 24/7 operation will improve customer service and assist pharmacies that stay open round-the-clock. PTC representatives can assist with a number of tasks including looking up member ID and group numbers, formulary questions, and answering questions about quantity limits, prior authorization, and step therapy requests. The Beneficiary Call Center (BCC) is now open to serve your patients from 8 a.m. until 8 p.m. seven days a week in all time zones. Beneficiaries can call 866-684-5353 to enroll in CCRx or inquire about application status, billing, or claims. |
| Coverage Gap – What Will You Tell Your Patients? After the deductible and initial coverage periods of the CCRx Medicare Part D benefit, patients will enter the coverage gap, also referred to as the donut hole, phase of the benefit. A beneficiary reaches this stage of the benefit after $2,250 in total drug spend. During the coverage gap, dual eligible and low income subsidy (LIS) beneficiaries no longer have a $0 copay on generics and will now have a copay for generic drugs of $1-$2 or 15 percent coinsurance depending on the LIS level. Institutionalized full-benefit dual eligible beneficiaries do not have any cost sharing in the coverage gap period. All other regular CCRx beneficiaries will pay 100 percent of the drug cost unless they have supplemental coverage from another payer (e.g., employer wrap-around or State Pharmacy Assistance Program). It is extremely important to educate your patients about this phase of the benefit to reduce noncompliance and pill-splitting, which could result in even more costly hospitalizations. Patients will be receiving a monthly statement from CCRx that includes their current level of True Out-of-Pocket Costs (TrOOP). Once a beneficiary reaches $3,600 in TrOOP, he/she moves into the catastrophic coverage period which has little to no cost-sharing depending on the beneficiary’s status. The following is a breakdown of expected cost sharing for CCRx beneficiaries during the coverage gap period by grouping.
The CCRx formulary is designed to offer generic therapeutic equivalents when available. Generic drugs save your patients money and postpone the onset of the coverage gap phase of the benefit. Pharmacists function as risk managers by working with patients and their physicians to safely switch patients to therapeutically equivalent alternatives to brand and preferred brand drugs. As a reminder, the CCRx provider agreements offer higher dispensing rates for generic medications, creating a win-win situation for both pharmacists and their patients. |
| CCRx Chosen as Part D Provider for PACE and PACENET in Pennsylvania The state of Pennsylvania chose Community Care Rx as one of six plans to receive auto enrollments from the Pharmaceutical Assistance Contract for the Elderly (PACE) and PACE Needs Enhancement Tier (PACENET). With more than 200,000 participants, PACE and PACENET combined are one of the nation’s largest State Pharmacy Assistance Programs (SPAP). MemberHealth, plan sponsor for CCRx, worked as a team with community pharmacists during the entire process from the initial proposal to the final decision. “There is no doubt that the support of the community pharmacists played a major role in our success,” said Rick Kelley, Director of Sales for MemberHealth. |
| Patients Still Using the DDC? Time To Enroll in Part D! As the drug discount card benefit winds down toward its May 15 expiration date, it’s important to educate your patients about Part D and the benefits of enrolling in a plan before the initial enrollment deadline of May 15. Patients who are using the Community Care Rx Drug Discount Card (DDC) will not automatically be enrolled in a CCRx Part D plan. They need to enroll in the same manner as all other CCRx beneficiaries: paper enrollment application, online, phone, or with an enroller from Community Care Outreach Services (CCOS). DDC patients should use any remaining Transition Assistance funds immediately. You can help your patients maintain their access to needed medications by educating them about the CCRx Part D plans which provide more coverage than the DDC and encouraging them to apply for the low income subsidy through the Social Security Administration. The earlier they apply, the sooner they can take advantage of the subsidy and cost savings. Don’t let your patients end up in the last minute crunch of beneficiaries trying to enroll before the May 15 deadline. We expect enrollments the last two weeks of May to be as hectic as they were the last two weeks of December. By enrolling in a CCRx Part D plan now, your DDC patients should experience a smooth transition from their DDC to Part D benefit. |
| Medicare News |
| Dual Eligible Categories While it is easy to assume that every beneficiary who presents with both a Medicare and Medicaid card is a full-benefit dual eligible whose claims should adjudicate at the $1/$3 level, this is not always the case. Qualified Medicare Beneficiaries (QMB) and Specified Low-income Medicare Beneficiaries (SLMB) may present at your store with a Medicaid card, but their claims should adjudicate at the $2/$5 level. Following is a description of each category and their Part D benefit level. Medicaid Only: Eligible for Medicaid benefits, categorically, or through optional coverage groups such as medically needy or special income levels for institutionalized or home and community-based waivers, but do not meet the income or resource criteria for QMB or SLMB. Federal financial participation (FFP) is Federal medical assistance percentage (FMAP).
Qualified Medicare Beneficiary (QMB)*: Entitled to Medicare Part A, income of 100 percent Federal Poverty Level (FPL) or less, and resources that do not exceed twice the SSI limit ($4,000 for an individual, and $6,000 for a couple). FFP is FMAP.
Specified Low-income Medicare Beneficiary (SLMB)*: Entitled to Medicare Part A, income above 100% FPL but less than 120% FPL, and resources that do not exceed twice the SSI limit ($4,000 for an individual, and $6,000 for a couple). FFP is FMAP.
*QMB Plus and SLMB Plus categories were created when Congress changed eligibility criteria for QMBs and SLMBs to eliminate the requirement that QMBs and SLMBs could not otherwise qualify for Medicaid. |
| Ask the Experts |
Q: My patient elected to have her CCRx premium deducted from her monthly Social Security (SSA) check; however, she received an invoice from CCRx. What should she do? A: Your patient should call the CCRx Beneficiary Call Center at 866-684-5353 to correct the error. She will need to pay from the CCRx bill as it is not possible to pay retroactively through the SSA check deduction. In the future, she will have her payment deducted from her Social Security payment. |







