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Community Aging, Assisted Living, and Long Term Care Certificate Program

This course focuses on how to implement or expand community aging, assisted living and long-term care (CAALLTC) services in a community pharmacy. Financial benchmarking data indicate that a long-term care pharmacy niche can achieve gross profits of up to 31% as compared to 21% in a community pharmacy prescription department.

The success of this program will come from identifying the various market opportunities, proper administrative skills and the remarkable pharmacy services that’s provided over your competition.

Topics include information on the growth potential in the CAALLTC market for independent community pharmacists, creating a business plan for CAALLTC services, the "ABC's" of CAALLTC pharmacy operations, contracting and pricing guidelines, automation and technology, clinical protocols to improve profitability, how to handle a request for proposal from long-term care facilities, the impact of the Medicare Modernization Act of 2003 on CAALLTC providers and other regulatory requirements, how to market patient care services to CAALLTC facilities, collaborative care partnerships and their impact on business, and the new NCPA Community Aging, Assisted Living, and Long-Term Care (CAALLTC) Network.

This program can be applied toward the attainment of the NIPCO Pharmacist Care Diplomate Credential. This program will provide participants with 15.25 ACPE CE contact hours (1.525 CEUs) of continuing pharmacy education, and is available in a live format.

Professional Competencies

Conduct a marketplace SWOT analysis, assess capital needs, and identify business start-up cash requirements that may predict the profitability of acquiring community aging, assisted living and long-term care business. Respond to "Request for Proposal" (RFP); design an agreement detailing services, reimbursement, and exclusions; and perform to the stated contract terms. Recommend, counsel, and provide assisted living and long-term care residents through prescription drug plans (PDP) grievance, appeals, and coverage determination protocols; and to acquire transitional medications promoting health outcomes. Design, monitor, evaluate, and modify your community aging, assisted living and long-term care pharmacy dispensing workflow to ensure maximum staff productivity. Counsel residents about the purposes, benefits, and limitations of the Medicare Modernization and Improvement Act of 2003 (MMA). Counsel residents about the purposes, benefits, and limitations of varying prescription drug plans.

Please check back periodically for more information.