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Pharmacist: Sam Schmidt, PharmD

Pharmacy: Schmidt & Sons Pharmacy

City, State: Tecumseh, Michigan

How many years have you been practicing as a pharmacist? 14 years

What led you to a career in independent community pharmacy?
My father, Harvey Schmidt, owned his own pharmacy when I was growing up. I started helping there when I was about 13 years old and I have clung to it ever since.

What makes your pharmacy standout from the competition?
I think a lot of things do. We do not fill 800 prescriptions a day so the manageable volume allows us to take extra care with each prescription we fill. We work hard to prioritize our work flow. Each patient that enters our store becomes priority number one. We have always offered free delivery throughout Lenawee County. Our pharmacy department is complimented by a strong durable medical equipment department. We have been doing this for almost 40 years now so we have built a strong reputation and we welcome the high expectations our community has for us.

What are your biggest challenges?
I have a strong faith in community pharmacy as a piece of the health care system. I think most people will choose the path of community pharmacy when they are given a choice of where to go for their health care. I think that vote of confidence from our patients has gotten us to where we are today. I am sure there will continue to be more obstacles to overcome in the future, but I believe that there will always be a place for community pharmacy.

Describe a recent, rewarding experience with a patient:
I consulted a patient recently that I had never met before. After she left the counter, I overheard her say to her companion, "I think he really cares." I'm glad it shows.

We also had a couple who transferred their care to us about a month prior and the gentlemen came to me the other day and said, "I really like it here. You are much more professional than the pharmacy down the street." It was nice to hear that. I think my staff does an excellent job of focusing on our purpose.

How has NCPA helped your business?
We attended a NCPA conference a few years back that only included pharmacists that owned multiple stores. I think it was one of the best, if not the best, conference I have ever attended. We came away with a lot of new ideas and plans for our business. NCPA is also leading the way with many things I feel are important like medication adherence, proper drug disposal, reducing prescription medication waste, and giving our small businesses a big voice in Washington.