Pharmacist: Adonis Ducre, PharmD.
Pharmacy: Heritage Pharmacy Roscoe Village
City, State: Chicago, IL
Personal Practitioner's Mission "Solving problems using specialized pharmaceutical care."
How many years have you been practicing as a pharmacist?
I graduated with my PharmD from the University of Arkansas for Medical Sciences in 2009. I was brought on staff, after graduation, for one of the national chains for a few years, while I received my MBA, 2015, from DePaul University Charles H. Kellstadt Graduate School of Business. From there, I went into independent pharmacy as an owner in Chicago. I opened my store this past December of 2015.
What led you to a career in independent community pharmacy?
The primary reason I went into pharmacy school was to be an owner. I had a passion for ownership. However, I worked for the chain after pharmacy school, then became pharmacy manager. I worked with high profile stores in my area and was involved in buyouts and new markets. I loved what I did, but always had independent pharmacy in the back on my mind. I felt that could not really grow, there. As I was pursuing my MBA, I was able to contemplate my pharmacy’s niche. I am proud to say that I opened my pharmacy in December 2015 without a loan.
What makes your pharmacy standout from the competition?
What makes my pharmacy stand out is that it is locally owned. We offer compounding services with focus areas in Pediatrics, Veterinary Medicine, Hormone Replacement, and Dermatology. We also offer Homeopathic Remedies and Vitamins. Our new telepharmacy initiative is what I am most excited about. We have partnered with Local Health to bring nine telepharmacies in the rural areas of Illinois. We will be integrating it with our compounding services to increase pharmacy access to those that are underserved.
What are your biggest challenges?
The biggest challenge that I have faced so far was funding our startup costs. Now, I am challenged with staffing and team management, which I combat with improved time management and utilizing my resources to the best that I can.
Describe a recent, rewarding experience with a patient.
The most satisfying aspect of my role is patient satisfaction. Being able to provide a unique set of products and services for patients that otherwise would not be able to receive is rewarding, to say the least. A small example is when we were taking care of a woman’s cat and he would not take his medication. We were able to make it into a topical cream for an easier route of administration. In the end, the cat and the woman were very happy.
How has NCPA helped your business?
NCPA has helped immensely with their advocacy efforts and unique information and resources. We have utilized their information on pet compounding, regulatory updates, and state-relevant issues. The magazine is the number one resource that I use to keep up with industry. We get so busy that I do not have time to extensively research and read everything. I also like the online resources available and the fact that there is always someone there for questions and there is always someone there to go to.