Highlighting the important role independent community pharmacists play in our national healthcare system.
Pharmacist: Darby Brown, RPh
Pharmacy name: Brown’s Compounding Center
City, State: Parker, Colorado
Pharmacist's years of service: 18 years
What led you to a career in independent community pharmacy?
Essentially, my wife dared me. I had been threatening to open my own pharmacy for a couple of years and finally my wife asked me if I was going to do this or not. I had always wanted to be a business owner as well as a healthcare provider in the community so it seemed to be a perfect fit.
What makes your pharmacy standout from the competition?
Truly, it comes down to our pharmacy’s core values, the most important being our extreme focus on the patient. As a provider and business owner, you have a unique opportunity to provide a product and service. If you get the process down and take care of your customer like no one else, you are rewarded with return business and referral.
What are your biggest challenges?
Our biggest challenge is coming up with innovative ideas to help care for our patients.
Describe a recent, rewarding experience with a patient:
In compounding, all experiences have varying degrees of reward. If I make a medication for a patient that has allergies to certain fillers or a treat for a pet that improves its’ quality of life then there is a satisfaction derived from that . Probably the most rewarding experiences I have are with consulting patients and their physicians in regards to hormone supplementation. The dramatic effect you can have on a patient’s life is truly what this is all about.
How has NCPA helped your business?
I believe that my membership in NCPA has helped my business on many levels. NCPA provides a national presence for my pharmacy at the legislative level in Washington DC. My membership also provides many educational and networking opportunities through national meetings, the website, and newsletters.