Full Disclosure Click-to-Learn
Did you know that...
- Patients are unaware of many services offered by their pharmacies?
- Patients are looking for wellness services and information to help them pursue a healthy lifestyle?
- Patients think pharmacists are too busy to provide medication counseling?
Full Disclosure is a 10-minute online interactive program for pharmacists that shares valuable insights into:
- What pharmacists think patients want
- What patients actually want
- Actions you can take to bridge that gap in expectations and enhance the pharmacy experience
This is information you don't want to miss.
In fact, we think this is such good information for your practice that we will send a $5 Starbucks® card to the first 1,000* people who watch the Full Disclosure online program. (Limit one gift card per person)
To watch the Full Disclosure online program CLICK HERE
Additional Full Disclosure resources include:
- A three-part series in America's Pharmacist magazine that features the results of research that evaluated surveys of pharmacists with consumer surveys and identified a disconnect between what pharmacists think consumers want and services the consumers actually want, discusses how customer segmentation can help community pharmacies better serve existing patients and attract new ones, and highlights actions pharmacists can take to close the gaps between pharmacists' perceptions and those of their patients.
- A free online continuing education course titled, "And The Survey Says... Patients and pharmacists share candid thoughts about what services patients want from their pharmacies" (1.5 CEUs).
- Programming at the 113th NCPA Annual Convention and Trade Show will feature more continuing education sessions on this exciting topic.