Reducing Drug Costs, Improving Patient Outcomes

As submitted to Consumer Reports

Surprising Ways to Cut Your Drug Costs (Sept. 2013) seemed to skim over the importance of the pharmacist/patient relationship and neglected to mention the impact of affordability on patient medication adherence. A new report card shows that a patient’s personal connection with a pharmacy’s staff, or lack thereof, was the leading indicator of adherence. Adherence improves patient outcomes and reduces overall healthcare costs.

B. Douglas Hoey, RPh, MBA

CEO, National Community Pharmacists Association

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B. Douglas Hoey, RPh, MBA

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