NCPA: Public Confidence in Pharmacists Hits Record High in Gallup's 2011 Honesty and Ethics Survey

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Alexandria, Va. - Dec. 12, 2011

National Community Pharmacists Association (NCPA) CEO B. Douglas Hoey, RPh, MBA issued the following statement in response to the annual Gallup survey regarding professional honesty and ethics:

"Congratulations to America's pharmacists on their recognition as the second most-trusted profession in America in 2011, according to Gallup. Americans' level of confidence in pharmacists increased again this year and tied a record high in the survey, which started in 1976 and has incorporated pharmacists since 1981.

"Community pharmacists are medication experts, known for their accessibility and patient-friendly ways. It's gratifying to see that even more Americans took note of those efforts this year. Research released earlier this year by Consumer Reports and J.D. Power & Associates similarly found very high patient satisfaction with independent community pharmacists.

"Local pharmacists are trusted, accessible and highly trained health care providers. We urge leaders in both the public and private sector to more robustly utilize the pharmacist's unique expertise and positioning to help improve health outcomes while cutting costs. The Gallup poll underscores the need by plans to make sure that patients can have choice in selecting their pharmacist through plan designs that align the interests of the patient, payer, plan, and pharmacy."

The National Community Pharmacists Association (NCPA®) represents the interests of America's community pharmacists, including the owners of more than 23,000 independent community pharmacies. Together they represent a $93 billion health care marketplace, dispense nearly 40% of all retail prescriptions, and employ more than 315,000 people, including 62,400 pharmacists. Independent community pharmacists are readily accessible medication experts who can help lower health care spending. They are committed to maximizing the appropriate use of lower-cost generic drugs and reducing the estimated $290 billion that is wasted annually by improper medication use. To learn more go to or read NCPA's blog, The Dose, at

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