All Hands on Deck: Using Your Pharmacy Team to Build Your Patient Services
Sponsored by Merck

Tuesday, October 13, 2015, 2:45 p.m. - 4:15 p.m.
Gaylord National Resort and Convention Center
Continuing Education Credits: 0.15 (1.5 Contact Hours)
ACPE #: 207-000-15-135-L04-P and ACPE #: 207-000-15-135-L04-T

Ever want to offer a new patient service or program, but feel you don't have the bandwidth to do it? From your lead technician to your pharmacy resident, every member of the pharmacy staff has a role to play with these new opportunities. This program will delve into strategies for engaging and leading key members of your pharmacy team to take ownership of new programs.

Pharmacist and Pharmacy Technician Learning Objectives:

  1. Discuss strategies for engaging in new pharmacy services without adding additional staff.

  2. Describe revenue-producing programs ideally suited for non-pharmacist staff members.

  3. Outline ways to incorporate students and residents into the existing pharmacy workflow in order to improve the pharmacy's bottom line and better serve patients.

Speakers: Matt Osterhaus, RPh, Osterhaus Pharmacy, Maquoketa, Iowa; Chris Harlow, PharmD, St. Matthews Community Pharmacy, Louisville, Kentucky; Jake Olson, PharmD, President and CEO, Skywalk Pharmacy, Milwaukee, Wisconsin

Activity Type: Application-based
Audience: Pharmacists and Pharmacy Technicians