Re-Engineering Your Pharmacy Staff to Re-Engineer Your Business

Sponsored by Merck

Tuesday, October 18, 2016
8:30 - 10 a.m.
Ernest N. Morial Convention Center
Continuing Education Credits: 0.15 (1.5 Contact Hours)
ACPE UAN: 0207-0000-16-122-L04-P and 0207-0000-16-122-L04-T

The bottom line: you can't do it alone. There are opportunities to expand your pharmacy's services to keep up with the changes to a value-based health care system, but whether it is enhancing your adherence program, offering new disease state management services, collaborating with providers in the area, or anything in between, there is no success without the buy-in from your pharmacy staff. This peer-led session will share successful practices for making simple changes to your pharmacy workflow that make a big impact in the delivery of enhanced services. What are the best practices for delegating new tasks to staff? How do you motivate your pharmacy team and bring the right new hires aboard? This is the place to find out.

Pharmacist and Pharmacy Technician Learning Objectives:

  1. Define key staff roles for a re-engineered pharmacy that help streamline workflow for enhanced service delivery.

  2. Discuss key characteristics to look for in a motivated new hire.

  3. Outline how to successfully motivate current employees to take on new job responsibilities.

  4. Plan successful branding and onboarding procedures for hires to your pharmacy staff.

Speakers: Tripp Logan, PharmD, L and S Pharmacy, Charleston, Missouri


Activity Type: Application-based

Audience: Pharmacists and Pharmacy Technicians