Let’s Talk: Capitalizing on Patient Relationships and Communication to Improve Care

Saturday, October 18, 2014, 10:30 am – 12:00 pm
Austin Convention Center
Location: 18CD, Level 4
Continuing Education Credits: 1.5 (0.15 Contact Hours)
ACPE #: 207-000-14-208-L04-P and ACPE #: 207-000-14-208-L04-T

The number one predictor of medication adherence is a patient's relationship with their pharmacist, and independent pharmacists score at the top of surveys in patient trust. Learn how to leverage that strong connection with your patients as you work to improve their adherence. Join us as we outline ways to communicate effectively with patients to build adherence.

Pharmacist and Technician Learning Objectives:

  1. Discuss the impact of pharmacist outreach to patients on adherence to medication therapy.

  2. Outline communication strategies that the pharmacist can utilize to overcome patient barriers to adherence and medication synchronization.

  3. Describe some best practices for involving patients in adherence programs.

Speaker: Sandra Bollinger, PharmD, FASCP, CGP, CDE, CPT, CFts, Health Priorities, Inc., Sikeston, Missouri

Activity Type: Application-based
Audience: Pharmacists and Pharmacy Technicians