Speaker Bios

Jeff Baird
Jeffrey S. Baird, Esq., is Chairman of the Health Care Group at Brown & Fortunato, P.C., a law firm based in Amarillo, Texas. The firm's Health Care Group has a large national health care practice with clients throughout the United States. The Health Care Group represents home medical equipment companies, pharmacies, infusion companies, drug wholesalers and repackagers, long term care facilities, home health agencies, hospitals, physicians and other health care providers. The Health Care Group represents clients in the areas of advising on fraud and abuse issues; defense of criminal and civil fraud investigations; defense of qui tam actions; corporate compliance; HIPAA compliance; competitive bidding; accreditation preparation; mergers and acquisitions; joint equity arrangements, affiliations and alliances; reimbursement issues, including audits and requests for overpayments; supplier and provider number issues; requirements pertaining to licenses, permits and certifications; survey certification and licensing issues; peer review and credentialing; pharmacy compounding; Food and Drug Administration regulatory issues; hospital operational issues; hospital medical staff relationships; and hospitals/health care organizations in transitional environments. The Health Care Group works closely with the Department of Justice, Office of Inspector General, Centers for Medicare and Medicaid Services, National Supplier Clearinghouse, Medicare Administrative Carriers, Food and Drug Administration, and other federal and state regulatory agencies. Mr. Baird has authored numerous articles and is a frequent lecturer throughout the country. He earned a B.B.A. from the University of Iowa and received his law degree from the University of Tulsa College of Law. Mr. Baird is Board Certified in Health Law by the Texas Board of Legal Specialization.

Richard Jackson
Richard A. Jackson, PhD, RPh, received his BS in Pharmacy from Mercer University Southern School of Pharmacy in 1969. He attended graduate school at the University of Mississippi where he received his MS in Health Care Administration in 1971 and a PhD in Pharmacy Administration in 1972. In 1972 he joined the faculty of Mercer University College of Pharmacy and Health Sciences where he currently serves as Professor and Director of Mercer's Center for Community Pharmacy Practice and Research. Dr. Jackson has 65 publications in scholarly and professional journals, is the author of 12 chapters in five books and is the editor of the National Community Pharmacists Association's Effective Pharmacy Management. He has made more than 258 presentations at academic and professional meetings, both national and international. The major emphasis of his presentations and publications is related to areas of community pharmacy operation and management.

Joe Moose, PharmD,
Joe Moose, PharmD, is a clinical pharmacist and co-owner of Moose Pharmacy and its 6 locations in NC. Joe received his Doctorate of Pharmacy from Campbell University (1990). Joe serves as a primary preceptor with the UNC Eshlman School of Pharmacy Community Pharmacy Residency Program. He is also a preceptor for students completing introductory and advanced practice experiential education rotations with the UNC Eshelman School of Pharmacy, Campbell University, and Wingate.

He has contributed to the state of North Carolina by serving on a variety of committees, including chairperson for the NC Medicaid Drug Utilization Review. In his role at Moose Pharmacy, he has established collaborative practice agreements with local physician’s offices to integrate community pharmacists into a patient-centered medical home. Under his leadership, Moose pharmacy has also partnered with the City of Charlotte and Union County to manage employees enrolled in the diabetes management program. Working with his pharmacy staff, Joe has implemented and enhanced a variety of clinical services in his pharmacy, including MTM.

Joe also serves as a consultant to Community Care of North Carolina in the position of Lead Community Pharmacy Coordinator. In this role he has built a network of high quality community pharmacies that strive to offer enhanced value to payors.

He has maintained professional affiliations with the National Community Pharmacists Association and North Carolina Association of Pharmacists.

Jimmy Neil, General Manager, Pharmacy
Jimmy Neil is the General Manager for Live Oak’s Pharmacy Division. He is the former Vice President of Pharmacy Transition and Investment Strategy for the Retail Independent segment of a Fortune 20 Drug Distributor. Jimmy earned his MBA from Louisiana State University in 1994 where he went on to manage a team of commercial lenders for the U.S. Small Business Administration (SBA). He spent four years with the SBA, participating in lending to more than 1,500 small businesses before joining a major drug wholesaler in 1998 as a Regional Credit Manager. Jimmy has worked with more than 1,000 pharmacies in various stages of ownership transition—operation assessments, sales, mergers, acquisitions, financings, partnership buyouts, valuations and tax mitigation strategies. He is also a principal in two community pharmacies in Louisiana.

Ollin B Sykes
Ollin B. Sykes received his Bachelor of Science in Business Administration degree with a concentration in accounting from Mars Hill College in 1972. He received his Certified Public Accountant's certification in August 1975 and his Certified Management Accountant Certification under the Institute of Certified Management Accountants of the National Association of Accountants in April 1980. He was also awarded the Certified Information Technology Professional (CITP) designation by the American Institute of Certified Public Accountants in August 2009. Ollin is a Certified Public Accountant in the state of North Carolina and South Carolina.

Ollin began his work experience in 1973. Since, 1984, he has served as president of Sykes & Company, P. A., a northeast North Carolina regional accounting firm specializing in accounting, tax, and financial advisory services. He is intricately involved in all aspects of the business, with a concentration in general business advisory, management advisory services, and technology consulting for closely held business and their shareholder/partners. Areas of intense concentration of his practice include tax and advisory assistance with many independent retail pharmacies in multiple states and real estate development entities.

Ollin is a member of the National Association of Accountants, North Carolina Association of Certified Public Accountants, and the American Institute of Certified Public Accountants.

Ollin served as a founding shareholder and a director of Charles & Colvard, Inc., (NASDAQ: CTHR), from October 1997 to May 2001, and May 2008 to present. He was a consultant to the Company from July 1997 until 2001. He currently serves on the Compensation Committee and as Chairman on the Audit Committee. He is also a director of Hampton Roads Bankshares, Inc. (NASDAQ: CTHR) and is currently serving on several board committees. He also maintains directorships on several community and religious organizations

Liz Tiefenthaler
Liz Tiefenthaler is the President of Pharm Fresh Media, a marketing company focused on helping Independent Pharmacy. In addition, she is also co-owner and Vice President of Marketing at Kramer Printing. In this capacity, she has spent the last 25 years working with a large variety of clients helping them plan and execute their marketing. Her clients have included Fortune 500 companies as well as small businesses and non-profits. In all cases, whether large or small, she helps her customers design and execute their plans, from establishing budgets through creative and production. Prior to purchasing Kramer Printing, Liz worked in magazine publishing and owned her own consulting group, Consulgraphics, Inc.

Liz started Pharm Fresh Media in early 2008 after finding that Independent Pharmacy owners were often too busy to handle their marketing needs. She has worked with many pharmacy groups to help them gain new customers, build loyalty with their current customers, as well as recruit talent.

Liz has a BS in Education from the University of Wisconsin, Madison. She is a member of the American Marketing Association and TEMPO International, an organization of top female business leaders. She has served on numerous boards, always on their marketing committees. She is a passionate advocate for Independent Pharmacy.

Gabe Trahan
Gabe Trahan has attained a combination of retail and wholesale experience in the drug store industry over the span of 35 years. Twenty-three of those years were with City Drug Stores (a successful, 14-store, independently owned, chain of pharmacies). While with City Drug, Gabe held every conceivable position except pharmacist, including human resources manager for 150 employees, buyer, director of advertising, and operations manager. His expertise in store layout and product mix has played an important role in the success of a large number of independent stores across the country that range in size from 800 to 15,000 square feet.

Gabe is the creator of the Store Report Card (Retail Fairy Test). This report method focuses on improvements and opportunities. It starts at the outside of the building and only ends at the farthest interior point of a retail store. The results have shown many practical ways to dramatically increase planned, companion and impulse sales.

While holding the position of Director of Store Design and Merchandising for Promotions Unlimited, Gabe found himself travelling from coast to coast conducting seminars on the keys to successful front-end merchandising. For nearly 11 years Gabe was the Director of Retail Services for Burlington Drug Company (a regional drug wholesaler) and also worked as a successful independent consultant. Gabe has had hands-on experience with rejuvenating the front-ends of drug stores as far west as Sitka Alaska, and as far east as Nassau, in the Bahamas. His experiences and observations from working both in the retail and wholesale ends of the drug store and variety industry have given him invaluable insight and understanding of what is needed to create a successful independent pharmacy.

Along with the islands of Aruba, Bahamas and Puerto Rico, Gabe has travelled to nearly every major city in the U.S. and numerous small towns to offer seminars on merchandising, store design, marketing and customer service. Gabe has twice been a featured speaker at NCPA's Multiple Locations Conference. When he is not presenting, you can find Gabe continuing his hands-on experience with drawing floor plans, installing fixtures, relocating gondolas and merchandising end-caps in stores across the country.

Gabe has been an advisory board member and writer for Retail Pharmacy Magazine and he completed a term as 2nd Vice Chairmen of the Board of Directors for Chain Drug Marketing Association (CDMA).

On November 1, 2011, Gabe joined the NCPA team. His new position as Senior Director of Store Operations and Marketing has enabled Gabe to work one on one with NCPA members both virtually and on-site. He has become a sought-after speaker and can be found quoted in many of the pharmacy trade magazines.

Scott Weaver
Scott Weaver is a Registered Pharmacist in Pennsylvania and received his B.S. in Pharmacy from Philadelphia College of Pharmacy and Science (now USP) in 1980. He is the Vice President of Pharmacy for PRS Pharmacy Services located in Latrobe, Pa. and has 26 years experience with them. PRS was established in 1982 to provide pharmacist relief services (hence the origin of PRS Pharmacy Services). The Staffing Division offers pharmacist support for hospital, retail, nursing home, and specialty pharmacies in Pa, Ohio, MD, W.Va, NJ, and Delaware

Over the years, PRS has expanded its operation into the Retail Operations Division which assists clients with the opening of their Pharmacy Departments of which Scott has been instrumental in the establishment of over 200 new pharmacy openings nationwide. PRS also assists current pharmacy owners with operational support products and services to include a comprehensive HIPAA Compliance Program, Residential Care Pharmacy Development Program, and DMEPOS Accreditation Prep Program. Scott has assisted in the development of other PRS support products: Medicare Fraud, Waste and Abuse program, a state specific Pharmacy Quality Assurance Policy, Pharmacy Employee Handbook, Retail Pharmacy Policy and Procedure Operational Manual, and an on-line turn-key program on the Opening/Purchasing of a Retail Pharmacy.

He has contributed or authored articles that have appeared in magazines such as Grocery Headquarters, Non-Foods Handbook and Progressive Grocer.

He is a member of the Pennsylvania Pharmacists Association having served on the Pharmacy Practice Committee and the 1997 recipient of their J. Allen Duffield Award.

He has obtained a Certificate of Achievement for Pharmacy-Based Immunization Delivery

Hashim Zaibak, PharmD
Hashim Zaibak started his career as a Pharmacist in 1999 after graduating from the University of Illinois-Chicago. With over fifteen years of experience as a Pharmacist, he has seen the industry from multiple vantage points. Hashim is the majority owner of Hayat Pharmacy in Milwaukee and runs six central city pharmacies.Hayat' is the Arabic word for 'life', which is symbolic for a medical organization that seeks to improve the lives of its clientele. Aside from Hashim's experience, he is well known by his patients and organizations in the community as a helpful, educated medical counselor. He dedicates his time to giving health education presentations and showing his patients how to take their medications properly. As recognition of Hashim's excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart's 2014 Pharmacy of the Year.