From Pushback to Pushing Forward: Successful Strategies for Engaging Your Pharmacy Staff (Back Office) Sponsored by Merck

Tuesday, October 17, 2017
10 – 11:30 a.m.
Gaylord Palms Resort & Convention Center, Orlando, Fla.
ACPE UAN: 0207-0000-17-224-L04-P and 0207-0000-17-224-L04-T
1.5 contact hours (0.15 CEUs)

Ask some of the most successful pharmacy owners in the industry the secret to their success, and 99.9 percent of the time they will say they have a great staff. Is your staff operating at optimal capacity? Vital keys to getting staff “on board” are your store culture, clearly defined roles, and teamwork. Learn strategies for how to plan, react, and build as a team to keep your business thriving.

Pharmacist and Pharmacy Technician Learning Objectives:

  1. Discuss successful methods for introducing new concepts to pharmacy staff to minimize pushback.

  2. Evaluate methods to improve pharmacy programs based on staff input and results.

  3. Describe your current culture and how it can adjust to align with changes.

Speaker:Travis Wolff, PharmD, Med-World Pharmacy, Inc., Sapulpa, Okla.

Activity Type: Application-based
Audience: Pharmacists and Pharmacy Technicians