How You Can Let Go to Grow: Staff Roles in a Changing Market

Saturday, October 6
2:15-3:45 p.m.

If you want it done right, you don't have to do it yourself. This session reviews key business tasks that can be transitioned from pharmacy owners and managers to staff members and how to teach staff business fundamentals that are imperative for growth. Three owners will share their stories of how they’ve been more productive and able to find time to work on the things that most impact their business.

Walk away with:

  • Workflow tools to help you assign roles for star ratings, inventory, and staff specialists.

  • Real-life examples on how peers freed up their own time for more impactful activities.

  • An action plan and training for your staff moving forward.

Amina Abubakar, PharmD, AAHIVP, Owner, Rx Clinic Pharmacy, Charlotte, N.C.
Travis Wolff, PharmD, BCACP, Owner, Med-World Pharmacy, Sapulpa, Okla.
Andrew Finney, PharmD, Owner and President, Perkins Drugs & Gift Shop, Gallatin, Tenn.

Pharmacist and Pharmacy Technician Learning Objectives:

  1. Discuss job structuring and how this method can improve staff morale and engagement.
  2. Examine opportunities to engage pharmacy teams in key success drivers like inventory control, star ratings, and front-end operations.
  3. Create an action plan for implementation at the pharmacy.


ACPE # 0207-0000-18-309-L04-P

ACPE # 0207-0000-18-309-L04-T

1.5 contact hours (0.15 CEUs)

Activity Type: Application-Based