Hurricane Help, All in One Place

NCPA members in FL, MS, AL, GA, VA, SC, and NC affected by Hurricane Michael can check their status on the Healthcare Ready RxOpen pharmacy status map. Rx Open is an interactive map that helps patients and providers find nearby open pharmacies in areas impacted by disaster. The map will be updated daily through the hurricanes and response. If your status is not accurate or you want to enroll your pharmacy, please send an email with your name, the name of the pharmacy and the NCPDP or NPI number for the pharmacy to Healthcare Ready at You can also visit FEMA's Hurricane Michael Rumor Control website with questions during disaster recovery efforts.

Pharmacies that sustain damage from any disaster may be eligible for a disaster relief grant from the NCPA Foundation. Eligibility information and application available at


Emergency Declarations: Hurricane Michael Emergency Proclamation (amended as of 10/09)

Emergency Medication Refills: Florida pharmacists may dispense up to a 30-day refill of maintenance medication for patients in the areas or counties affected by an emergency declaration or hurricane warning (2018 Florida Statute 465.0275).

Business Re-entry: Florida Statewide Private Sector Re-Entry Program

Florida Medicaid Guidance for Patients:

  • The Florida Agency for Health Care Administration will ensure reimbursement for critical Medicaid services that are provided in good faith to eligible recipients who reside in the counties impacted by Hurricane Michael.

Florida Medicaid Guidance for Providers:

  • The Agency will waive all prior authorization requirements for critical Medicaid services during the disaster period.

    Early prescription refill edits have been lifted for all maintenance medications (this does not apply to controlled substances).

  • If a recipient requires critical Medicaid services beyond limits stated in policy in order to maintain safety and health, providers can furnish the service.

  • For providers furnishing critical Medicaid services out of state, we encourage you to provide needed services to any Florida Medicaid recipient who has been displaced.

  • All Preadmission Screening and Resident Review (PASRR) processes may be postponed until further notice by the Agency.

  • Retroactively performed screenings or resident reviews must document the reason for delay in the completion of PASRR requirements.

    The PASRR process is waived for recipients who were evacuated due to an evacuation order or power outage, and were admitted and discharged during the storm.

Medicaid transportation services:

  • Medicaid transportation providers are continuing to provide transportation to critical medical services, such as chemotherapy and dialysis and inter-facility transfers, when the facilities providing those services remain available and when the safety of the recipient and the driver can be assured.

  • As evacuations occur and Hurricane Michael moves closer to Florida, Medicaid transportation providers are making county by county assessments regarding the availability of providers and their ability to ensure safety.

Out-of-state or non-Medicaid providers:

  • For reimbursement purposes, the Agency will expedite enrollment for out-of-state on a provisional (temporary) basis after critical Medicaid services are rendered. The process for provisional provider enrollment is located at

  • All out-of-state providers wishing to provide critical Medicaid services should provide services. Pharmacies needing to immediately dispense prescription refills to displaced Florida Medicaid recipients should dispense the prescriptions and follow the provisional enrollment process.


  • Emergency Declarations: Hurricane Michael Emergency Proclamation (10/08)

  • Emergency Medication Refills: In the event a pharmacist receives a request for a prescription refill and the pharmacist is unable to readily obtain refill authorization from the prescriber, the pharmacist may dispense a one-time emergency refill of up to a 72-hour supply of the prescribed medication.

  • Business Re-entry: Alabama has no formal re-entry program. The State Emergency Operations Center will coordinate with local authorities as needed.



  • Emergency Medication Refills: A pharmacist may dispense a one-time emergency prescription of up to a 72-hour supply of a prescribed medication in an emergency situation.

  • Business Re-entry Registration: Mississippi Emergency Access Program (MEAP)