News Releases

Tayloe's Hospital Pharmacy Earns NCPA Innovation Center Excellence Award

by NCPA | Mar 06, 2019

ALEXANDRIA, Va. (March 6, 2019) — Tayloe's Hospital Pharmacy in Washington, N.C. has earned the National Community Pharmacists Association's NICE Award (NCPA Innovation Center Excellence) for Best Delivery Vehicle. This is the second year of the NICE Awards competition, which was created to recognize pharmacies for their efforts to enhance their value, promote their services, and better serve their communities.

"Congratulations to Tayloe's Hospital Pharmacy for earning the NICE Award for Best Delivery Vehicle," said Kurt Proctor, PhD, president of the NCPA Innovation Center. "The NICE Awards spotlight the best of community pharmacy branding and marketing – the innovations and redesigns that have made promotions more effective and patients' experiences more rewarding. And how much more identifiable a delivery vehicle can you get than a Volkswagen Bug 'wrapped' with the pharmacy's logo and colors?"

Tayloe's Hospital Pharmacy has delivered prescription medications to patients for years, but it contracted out its delivery services so the deliveries were made by drivers using their own vehicles. In 2013, the pharmacy had the opportunity to purchase a 2006 Volkswagen Bug diesel for $12,500. They "wrapped" that car, so the pharmacy's branding was stuck like a sticker around the exterior of the vehicle. The car makes two delivery runs daily Monday through Friday, and another on Saturday. It delivers locally for free.

"We get lots of feedback," said Tayloe's pharmacy business manager Lori Melton. "People have named it the 'Drug Bug' or 'Pills on Wheels.'"

Melton added that customers feel more secure seeing a car with the pharmacy's markings coming to their house as opposed to an unmarked vehicle.

Tayloe's Hospital Pharmacy was established in 1889 and incorporated in 1991. In addition to free local delivery, the pharmacy's products and services include standard retail, medication consulting, medication flavoring, durable medical equipment, immunizations, and over the counter medications.

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Founded in 1898, the National Community Pharmacists Association is the voice for the community pharmacist, representing 22,000 pharmacies that employ 250,000 individuals nationwide. Community pharmacies are rooted in the communities where they are located and are among America's most accessible health care providers. To learn more, visit www.ncpanet.org.